3. TERMS OF SERVICE

Terms of Service

Last updated: October 21, 2026

This website is operated by Fernandez Company LLC, trading as Velvethex.co ("we", "us", "our"). By visiting our site or purchasing from us, you agree to the terms set out below.

1. Use of our site

By using this site you confirm you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction.

2. Products and pricing

We make every effort to display our products and their colors accurately. We cannot guarantee that your screen displays colors exactly as they appear in person.

Prices are listed in US dollars and are subject to change without notice. We reserve the right to limit quantities, refuse any order, and discontinue any product at any time.

3. Accuracy of information

We work to keep product descriptions, pricing and availability accurate, but errors can occur. We reserve the right to correct any errors and to cancel orders placed using incorrect information, including after an order has been submitted. Where an order is cancelled for this reason, you will receive a full refund.

4. Orders and payment

Submitting an order is an offer to purchase. We reserve the right to refuse or cancel any order. You agree to provide current, complete and accurate purchase and account information.

5. Shipping and returns

Shipping timeframes and return terms are set out in our Shipping Policy and Refund Policy, which form part of these Terms.

6. Third-party services and links

Our site may include content or links from third parties. We are not responsible for third-party materials, and your use of them is at your own risk.

7. Limitation of liability

To the fullest extent permitted by law, Fernandez Company LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability in any matter relating to an order shall not exceed the amount you paid for that order.

8. Intellectual property

All content on this site, including text, images, logos and design, is the property of Fernandez Company LLC and may not be reproduced without written permission.

9. Changes to these terms

We may update these Terms of Service at any time. Changes take effect when posted to this page. Your continued use of the site constitutes acceptance of any changes.

10. Governing law

These Terms are governed by the laws of the State of New Jersey, United States.

11. Contact

Questions about these Terms can be sent to velvethexcustomer@outlook.com.

Fernandez Company LLC, Woodbridge, New Jersey, United States